Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com

Returns

All products are guaranteed against defects in materials, and workmanship, for one year from the date of purchase. Your statutory rights are not affected. Normal wear and tear, or accidental damage to the item, are not covered under warranty.

Yes. You can return your shoes for the correct size if for some reason they do not fit! Please email us at sales@workbootsireland.ie to exchange your shoes. 

Yes. You can return your shoes for the correct size if for some reason they do not fit! Please email us at sales@workbootsireland.ie to exchange your shoes. 

It is quite simple. If there is an issue with the product, or the size doe not fit as stated then we will organise a collection OR we will send you a prepaid shipping label so you can return the goods free of charge. Once we receive the goods back we can either exchange them or else process a refund IF the goods are found to be defective with a manufacturing fault (not wear and tear). 

Shipping

Shipping is €4.95 for orders UNDER €70.00 in total to anywhere in Ireland. Shipping is free for orders over €70.00 nationwide!

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Most orders are delivered between 3 – 7 days nationwide.

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Yes! As soon as your order is shipping you will receive a tracking ID to the email address you made the order with.